Administrator Certification Maintenance (Summer 19)

Step: 1

1. An administrator needs to customize hyperlinks to match corporate branding. Which setting can the administrator set to assign custom colors to hyperlinks?

Ans.  Use brand color

2. How can different Activities Views be used once the default Activities View is enabled by the administrator?

Ans.  Users can switch between preferences

3. Which filter option can an administrator recommend to help a manager filter on tasks for their team?

Ans.  My team's tasks

4. By how many levels can dashboard components be sorted?

Ans.  2

5. Which dashboard component should an administrator use to show subtotals?

Ans.  Lightning table

Step: 2

1. Setup->Quickfind enter Email template--> click on Lightning Email Templates

    Enable folders and Enhanced Sharing

2. Go to App Launcher--->serch apps or item Enter Email templates click on Email template

3. Click on New Foldername-->Folder Label: Sales-->click on save

4. Click on New Email Template-->Template Name: General

   Click on folder name-->select sales click on select folder

   Subject: General

   click on image insert

Platform Developer I Certification Maintenance (Summer '19)

Step -1 

1. What allows Flows to manipulate complex data types that are often returned from calls to web services?
Ans. Apex-defined data types

2. What is the benefit of using the Continuation class in Apex to make a long-running request to an external web service?
Ans. More long-running callouts can be made using continuations


3. Which Lightning web component configuration file tag set specifies the form factors that the component supports?Ans. <supportedFormFactors>


4. Which tag adds the Lightning Web Components for Visualforce JavaScript library to a Visualforce page?Ans. <apex:includeLightning/>





Step- 2

1. In Chrome, open an incognito browser window.
2. Select and copy this link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t4P000002EMv0
3. In the incognito window, paste the link into the address bar to install the package.
4. On the Salesforce login screen that appears, enter the username and password for your Trailhead Playground, then click Log In.
5. Select Install for All Users, then click Install.
6. Once the installation is complete, click Done.

7. Modify Batch class(first line):
    public with sharing class BatchLeadConvert implements Database.Batchable<SObject>,       Database.RaisesPlatformEvents{\
              .........
  }

8.Create below Trigger from developer console: 

  trigger BatchApexErrorTrigger on BatchApexErrorEvent (after insert) {
  list<BatchLeadConvertErrors__c> bcr= new List<BatchLeadConvertErrors__c>();
   
    for(BatchApexErrorEvent event: trigger.new){
       
        BatchLeadConvertErrors__c  evrterror= new BatchLeadConvertErrors__c ();
       
        evrterror.AsyncApexJobId__c= event.AsyncApexJobId;
        evrterror.Records__c=event.JobScope;
        evrterror.StackTrace__c=event.StackTrace;   
        bcr.add(evrterror);   
    }
   
    if(bcr.size()>0){
       
        insert bcr;
    }

 }

Salesforce Certified Administrator - Spring '18 Release Exam

1. Which three features are available with Salesforce Files?
  Choose 3 answers
 
A. Create Asset Files for Unauthenticated users.
B. Integrate Quip to chat and collaborate on Files.
C. Automatically upload .pdf files from an email attachment.
D. Access files with the view list of assets feature.
E. Allow Standard Users to create and delete content assets.


2. What must the administrator consider when enabling Themes?
 
A. There is no built-in theme if a custom theme is not created.
B. Only one theme can be active at a time and is applied to the entire org.
C. Chatter External Users also see the custom theme.
D. Any user can select a theme and avatar based on their role.


3. Which three functions are available with chart enhancements in Lightning Experience?
  Choose 3 answers
 
A. Set chart legend position.
B. Show total in the center of donut charts.
C. Display up to 2,000 groups in line and bar charts in dashboards.
D. Download chart images from dashboard components.
E. Combine small groups into "Others" on any chart.


4 of 6. The Administrator for Universal Containers is asked to provide the Sales teams with Opportunity Splits so that the opportunity owner has better visibility into their share of the deal. Which funtionality is available with Opportunity Splits?
 
A. Create a new Opportunity Split directly from the account record.
B. Add or adjust splits from the Opportunity Splits related list.
C. Send Opportunity Split notifications automatically.
D. Assign a dedicated opportunity owner to the split.


5 of 6. What are the path steps based upon when creating a campaign path?
 
A. Campaign responses
B. Business processes
C. Picklist field values
D. Lead record types


6 of 6. Which functionality is available to a support agent directly from the case feed?
 
A. Reply and forward an email
B. Configure an email template
C. Delete an email
D. Mass email

Salesforce Certified Platform Developer I - Spring '18 Release Exam

1. Which global variable can be used to detect whether a Visualforce page is loaded in Lightning apps with console navigation or standard navigation?
 
A. $Organization.UITheme
B. $UI.UserTheme
C. $Browser.formFactor
D. $User.UITheme


2. Which Salesforce command line interface (CLI) command supports the generation of new Apex triggers?
 
A. force:trigger:new
B. force:data:sobject:createtrigger
C. force:apex:trigger:create
D. force:schema:sobject: -t | createtrigger


3. What is the replacement that Salesforce recommends for Force.com IDE 2 Beta?
 
A. Developer Console
B. Salesforce Extensions for VS Code
C. MavensMate for Sublime Text
D. Workbench



4. What can be used to control the styling and behavior of the Salesforce login process?
 
A. Process Builder on login event
B. Quick Action on login event
C. Lightning component login flow
D. Visualforce Page login flow


5. Which debug type captures information related to accessing external objects with the Salesforce Connect cross-org and OData adapters?
 
A. XDS_RESPONSE
B. XDS_OBJECT
C. XDS_CONNECT
D. XDS_REQUEST

Salesforce Certified Platform Developer I - Winter '18 Release Exam

1. In which two ways does Lightning Data Service (LDS) eliminate redundant server calls in Lightning Components?
 Choose 2 answers
 
A. LDS acts as a publisher hub that notifies components of data changes.
B. LDS allows each component within an app to make independent, but concurrent, calls to perform CRUD operations on the same record data.
C. LDS can be configured as a publisher hub with simple Apex code.
D. LDS identifies requests that involve the same record data and sends a single shared data request that updates all relevant components.


2. Which Content Security Policy (CSP) configuration is required to access the Streaming API and call Apex methods from within a Lightning container component?
 
A. CSP set to custom
B. CSP set to Lightning
C. CSP set to minimum
D. CSP set to low


3. What is the correct annotation to indicate test classes that can run in parallel?
 
A. @isTest(runParallel=true)
B. @isTest
C. @isTest(isParallel=true)
D. @isTest(isParallelrun=true)


4. Which two statements are true regarding Lightning component JavaScript code validation?
  Choose 2 answers
 
A. Code validations are applied only to components set to API version 41.0 and later.
B. Code validations can be temporariy disabled by setting the component version to API 40.0 or earlier.
C. Code validations enforce all ESlint rules.
D. The validation service ensures good software design and prevent bugs.


5. What are two valid scenarios for automatic recompilation of Apex classes?
  Choose 2 answers
 
A. All Apex classes are automatically recompiled before completing a metadata deploy.
B. Specific Apex classes are automatically recompiled before completing a metadata deploy.
C. All Apex classes are automatically recompiled before a package is installed.
D. All Apex classes are automatically recompiled when Apex transactions are run.


6. In which two ways does Salesforce DX facilitate source-driven development?
  Choose 2 answers
 
A. Salesforce DX allows agile, local test runs.
B. Salesforce DX provides an efficient, end-to-end life cycle designed for waterfall development.
C. Salesforce DX provides an integrated, end-to-end life cycle designed for high-performance agile development.
D. Salesforce DX shifts the source of truth from the org to the version control system

Winter 18 Salesforce Administrator 201 Maintenance Exam

1. The sales teams at Universal Containers need to easily access the Sales Pipeline Dashboard. How can an administrator accomplish this in Lightning Experience?
 
A. Create a cross object dashboard component and add to the record
B. Create a new component for each sales user and add to their profile
C. Create a new object and add a dashboard component
D. Create a embedded dashboard and add to the Home tab


2. What functionality is available to users when adding files in Lightning Experience?
 
A. Access an external file provider and request secure Quip access
B. Create, share, and collaborate on documents with Quip without an external file provider
C. Mass upload Quip documents using the data loader
D. Create a new Quip file and add security from a downloaded file in Chatter

B

3. What functionality enables sales representatives to manage their own sales territories in Lightning Experience?
 
A. Advanced Territory Management
B. Enterprise Territory Management
C. Corporate Territory Management
D. Community Territory Management


4. Which three functions are available to a Collaborative Forecast user in Lightning Experience?
Choose 3 answers
 
A. See User Quota Attainment information
B. Adjust their own Product Family Forecast
C. Access Collaborative Forecasts in Lightning Sales Console
D. Create a Locked Forecast to prevent editing
E. Designate a Delegated Forecast Administrator


5. When does an emoji icon appear in the Chatter publisher in Lightning Experience?
 
A. When a user creates new Chatter posts and comments
B. When a user creates a new Chatter profile
C. When a user creates a new Chatter group
D. When a user creates a new Chatter Quip file

Spring 17 Salesforce Administrator 201 Maintenance Exam

1. Which two choices are available with email attachment settings?
  Choose 2 answers
 
A. Always send files as attachments, up to 3MB.
B. Always send files as content delivery links.
C. Always send files as attachments, up to 5MB.
D. Always send files as attachments.

2. What feature describes the capabilities of email-to-case record assignment to queues?
 
A. Assigning cases to queues is supported only for Outlook routing addresses.
B. Assigning cases to queues overrides the default case owner.
C. Assigning cases to queues is supported in Lightning only.
D. Assigning cases to queues uses the default case owner


3. How can an Administrator help sales representatives focus on legitimate prospects rather than unqualified leads?

A. Use rich text area (RTA) fields on Web-to-Lead forms.
B. Use a Lead Source field on Web-to-Lead forms
C. Use the reCAPTCHA widget to filter out spam.
D. Use the web-to-lead encryption feature.


4. Which two features best describe the enhanced Contact search functionality?
  Choose 2 answers
 
A. Enter the first name and the Account name, and Contacts that match the search terms are returned.
B. Enter address, the Account name, and Contacts that match the search terms are returned.
C. Enter the last name and the Account name, and Contacts that match the search terms are returned.
D. Enter the Account name, and the first and last names of all related Contacts are returned.


5. Which two Chatter Stream functionalities are available in Lightning Experience?
  Choose 2 answers
 
A. Create up to 25 entities per Chatter Stream.
B. Create up to 25 Chatter Streams in Lightning.
C. Create up to 5 Chatter Streams in Lightning or Classic.
D. Create up to 5 Chatter Streams in Lightning.

Salesforce Platform App Builder Winter - 17 Maintenance Exam

1. Where can Salesforce Classic, Lightning, and connected apps all be managed in one place in Lightning Experience?

A. Lightning App Builder
B. Lightning Page Tabs
C. Lightning Components
D. Lightning Experience App Manager

Ans: D

2. Which three steps do users need to complete in order to login without a password using Lightning Login?
Choose 3 answers

A. Navigate to the secret URL provided by an Administrator.
B. Answer a series of challenge questions.
C. From the login screen, click on a Lightning Login-enabled username.
D. Acknowledge the notification sent to the Salesforce Authenticator app.
E. Verify identity using either a PIN or fingerprint.

Ans: C, D, E

3. What is the most efficient way to change a picklist that uses a global value set from a single-select picklist to a multi-select picklist?

A. Create a new global value set.
B. Use the Picklist Type Change wizard.
C. Delete the single-select picklist and recreate it as a multi-select picklist.
D. Edit the picklist field and use the Change Field Type button.

Ans: D

4. What component must be included in a change set in order to deploy a global picklist value set?

A. Field Mapping
B. Global Value Set
C. Custom Field
D. Picklist Values

Ans: B


5. Which two options are available when activating a custom record page in Lightning App Builder?
Choose 2 answers

A. Assign the page to specific apps.
B. Assign the page as the default record page.
C. Assign the page to user profiles.
D. Add the page as an available Component type.

Ans: A, B

6. Which three types of Salesforce IDs can be use to update existing campaign members using the Data Import Wizard?
Choose 3 answers

A. User ID
B. Contact ID
C. Lead ID
D. Campaign Member ID
E. Person Account ID

Ans: B, C, D

7. What custom field type can be used to link one custom metadata type to another custom metadata type by clicking on a lookup icon?

A. Type Link
B. Master-Detail Relationship
C. Metadata Relationship
D. Lookup Relationship

Ans: C

Winter 17 Salesforce Developer-401 Maintenance Exam

1. Which two pieces of information should be recorded on the Work Type object?
Choose 2 answers

A. The estimated complexity of a Task.
B. The skills recommended to complete a Task.
C. The list of activities to complete a Task.
D. The estimated duration of a Task.
E. The needed equipment to complete a Task

Ans: B, D

2. Where is the exported template saved in an Org when using Lightning Bolt for Communities?

A. Community Brand Manager
B. Community Creation wizard
C. Installed Packages
D. Personal App Exchange

Ans: B

3. What must be shared between two objects to invoke one process from another using Process Builder?

A. Owner
B. Master-Detail
C. Junction Object
D. Unique ID

Ans: D

4. Which capability does the Lightning Mass Action feature allow beyond standard Actions?

A. Firing a single action on multiple objects at once.
B. Firing multiple actions on multiple objects at once.
C. Firing a single action on multiple records at once.
D. Firing multiple actions on multiple records at once.

Ans: C

5. What does the new ISCLONE function check when comparing two items?

A. If an item has the ability to be cloned.
B. If an item was cloned when created.
C. If one Item is a clone of another.
D. If an Item has ever been cloned.

Ans: C

Winter 17 Salesforce Administrator 201 Maintenance Exam

1. Which three Chatter Feed functionalities are available in the lightning experience?
Choose 3 answers

A. Chatter comments automatically post without refresh.
B. Videos play directly in the Chatter feed.
C. Users can edit Chatter feed posts and comments.
D. Chatter Instant Messages without refresh.
E. Users can launch a Chatter Meeting directly from the feed.

Ans: A,B,C

2. The VP of Marketing at Universal Containers would like to track which campaigns led to opportunities. They would like to evenly attribute revenue across all campaigns that touched the opportunities. Which two tools should the administrator configure to meet the VP’s request?
Choose 2 answers

A. Create a custom campaign influence attribution model.
B. Add the Campaign Results section to the opportunity page layout and assign users the campaign influence permission so they can edit the fields.
C. Add the Influenced Opportunities related list to the campaign page layout and add the Campaign Influence to the opportunity page layout.
D. Clone the standard campaign influence model into a custom model.
E. Add the Influenced Opportunities related list to the opportunity page layout and add the Campaign Influence to the campaign page layout.

Ans: A, C 

3. Universal Containers’ sales reps use the Lightning Experience. They need to send quotes to their prospects. How can this be accomplished?

A. Create a quote from the product and email as a link.
B. Create a quote from the opportunity and email as a link.
C. Create a quote from the opportunity and email as a PDF.
D. Create a quote from the lead and email as a PDF.

Ans: C

4. The sales manager at Universal Containers would like a dashboard component to list sales reps by opportunity pipeline amount with high and low values highlighted in different colors. With the Lightning Experience enabled, how should the system administrator configure the component to meet the sales manager’s need?

A. Create a metric component for each rep in descending order with conditional highlighting in Lightning.
B. Create a table component, conditional highlighting and sort the columns within Lightning.
C. Create a table component and sort the columns in Lightning. Add conditional highlighting in classic.
D. Create a table component, conditional highlighting in Lightning and sort the columns in classic.

Ans: C

5. Which two features are available in Partner Communities using the Customer Service template?
Choose 2 answers

A. Users can create their own list views.
B. Field level help displays to the user.
C. Report charts can be added to the layout.
D. Sales Path available for opportunities only.

Ans: B, C

Summer 16 Salesforce Developer 401 Maintenance Exam

1. What are two capabilities of the Toasts entity with respect to user messages? 
Choose 2 answers
A. Toast entities can be used in Visualforce to enhance user messages
B. Toast entities can provide multiple actions for the user in one message
C. Toast entities provide pre-configured toasts to customize the styling of your toast messages
D. Toast entities don't stack messages when multiple messages are generated

Answer: BC

2. What is true about Visualforce support in Lightning Experience?
A. Visualforce is not supported in Lightning Experience
B. Visualforce works under Lightning Experience with some changes required
C. All features of Visualforce are available in Lightning Experience
D. Visualforce in Lightning owns the whole page

Answer: B


3. Which two are true regarding Lightning Design Tokens?
Choose 2 answers
A. They define essential values of visual design
B. There can only be one token file created per Org
C. They are reused throughout Lightning component CSS resources
D. They cannot use Developer Console to Create Token Bundles

Answer: AC

4. What are three new Objects? 
Choose 3 answers
A. EmailMessageRelation
B. LinkedArticle
C. SharedContact
D. AccountContactRelation
E. EmailToObjectRelation

Answer: ABD

5. What are three ways a static resource can be referenced with the $Resource Global Value Provider?
Choose 3 answers
A. In Visualforce markup but not in Lightning Component
B. Use in Lightning Component javascript controller
C. Use In Lightning Component markup
D. In Lightning Component markup but not in Javascript controller
E. To reference Images, Stylesheets & Javascript files

Answer: BCE

Summer 16 Salesforce Platform Developer I Maintenance Exam

1: Which two objects can be queried with SOQL? (Select ONE)
A. DashboardSchedule
B. DashboardRefresh
C. DashboardComponent
D. LightningComponent



2: How can you make an External Object searchable via SOSL?
A. Request a custom index from Salesforce Support
B. Enable the "Allow Search" checkbox on the object
C. Use the Search.QueryExternal() method
D. Enable the "Is Searchable" checkbox on the object



3:  From where can you select and run Apex Test in the Lightning Experience?
  Choose 2 answers
 
A.   Apex Test Execution page in Setup
B.   Testing API Page in Setup
C.   Apex Test History page in Setup
D.   Test menu in the Developer Console
E.   Apex Hammer Execution Status page in Setup



4: Which three Metadata components can be deployed via Change Sets?
  Choose 3 answers
 
A.   Lightning Application
B.   Wave Application
C.   Global Picklist
D.   Wave Dashboard
E.    Lightning Component


5: Which two features can be used to prevent values from being selected in a picklist?
  Choose 2 answers
 
A.  Validation Rules
B.  Workflow Rules
C.  Restricted Picklists
D.  Filtered Picklists
E.  Validated Picklists

Summer 16 Salesforce Admin 201 Maintenance Exam

1. In Salesforce Classic, what is true about Sharing Settings for Files attached to records? 
 
A. Access can be set to Viewer Only
B. Access can be set to Set By Record
C. Access can be set to Edit Only
D. Access can be set to Read Only

Answer: B

2. What action can the recipient of a shared note perform in Lightning Experience and Salesforce Classic?
 
A. View note
B. Create note
C. Delete note
D. Edit note

Answer: A

3. Which are two capabilities of Chatter Questions?
Choose 2 answers
 
A. View a list of Questions in Questions tab
B. Incorporate Chatter Questions into Self-service Communities
C. Receive alerts when answers are posted
D. Create cases from Questions in Chatter

Answer: BD

4. Which two permissions need to be assigned for a User to view and edit information on the Health Check page in Setup?
Choose 2 answers

A. View Setup and Configuration
B. View all Data
C. Customize Application
D. Modify All Data

Answer: AD

5. When an identity verification method is added to a user's account, what confirms this action?
 
A. User is assigned a task
B. User gets an email
C. User receives on-screen prompt
D. User is awarded a badge

Answer: B


6. What is true about how Process Builder executes actions?
 
A. Processes can execute actions when the action group contains scheduled actions
B. Processes can execute actions using undefined criteria
C. Processes can execute actions based on only one criteria
D. Processes can execute actions on more than one criteria

Answer: D

Spring 16 Salesforce Admin 201 Maintenance Exam

1. Which areas are calculated for the Health Check score?
Choose 2 answers

A. Number of users
B. Session Settings 
C. Profiles and Permissions assigned
D. Password Policy
E. Login attempts

2. What key user access data is included in login forensics?

A. Who logged in from a new browser more than once in a day.
B. Who logged in more than the number set in the profile.
C. Who logged in during business hours.
D. Who logged in more than the average number of times.


3. What is true regarding the new Data Loader?

A. It has a new column flagging duplicate files.
B. It supports Web Server OAuth Authentication for Windows or Mac.
C. It has downloadable add-ons published through the AppExchange.
D. It works with all legacy security protocol.

4. What does the Customize Application permission setting allow?

A. To create article types.
B. To edit contract settings.
C. To modify custom picklist values.
D. To create a new user.

5. What object types is Work Orders object associated with?
Choose 2 answers

A. Products
B. Service Contracts
C. Milestones
D. Cases
E. Leads

Spring 16 Salesforce Developer 401 Maintenance Exam

1. What is true about Data Loader?
Choose 3 answers

A. It can be used with SAML Authentication.
B. It can be used with both Mac and PC.
C. It can be used with OAuth Authentication
D. It can be used with Password Authentication.
E. It can be used with only a PC.

2. Which Quick Actions can contain a "Custom Success Message?"
Choose 2 answers

A. Send an Email
B. Update a Record
C. Visit a website
D. Log a Call

3. What must be true when accessing a user's private reports and dashboards?
Choose 2 answers

A. Having the "Manage All Private Reports and Dashboards" permission.
B. Using the "allPrivate" with the "where" condition in a SOQL query.
C. Using the "allPrivate" with the "scope" condition in a SOQL query.
D. Having the "Administrator Access to Private Files" permission.

4. Which standard field can be updated using formula rules in process builder?

A. Deleted
B. ID
C. Created Date
D. Owner ID

5. What is true about the file sharing "Set by Record?"

A. It is used to infer sharing via the record type.
B. It is used to infer sharing via the associated record.
C. It is used to infer sharing via the parent record.
D. It is used to infer sharing via the record owner.